I see quite a bit of mixed reviews for this product (which is understandable, not everyone has the same experiences). But ours was pretty pleasant. It came quickly after shipping, and it all arrived in two easy boxes to unpack. The wood was all very smooth and durable, all the pieces and hardware were there, and the instructions were very easy and clear. It took my husband and I about 2.5 hours to put together (with the help of our Great Dane as well).My only issue was that the slide piece came out of the box with a small hole in one side and a place where it looked like it had been hit on the other. I reached out to Amazon’s customer support to try and get a replacement piece, but was told they didn’t have access to the seller’s inventory of pieces. But they refunded me a partial refund for it, and I guess we’ll just have to find a way to patch it out selves.All in all, it’s a great bunk bed for young children. It’s low to the ground, it’s stable, it’s light weight so you can move it easily with two people, and the price was fair for the quality. And it was a huge space saver for my kids’ room, so that’s an added bonus.Hope this helps!